Position Overview
Description We are looking for an experienced Specialty REDY/Platform Trainer to drive user readiness and platform adoption for an evolving internal enterprise system in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for a training specialist who excels at leading live learning sessions, guiding business teams through change, and helping users build confidence with new workflows. The person in this role will work closely with stakeholders across the organization to support release readiness, reinforce effective platform usage, and promote successful adoption across multiple business functions.
Responsibilities:
• Lead training delivery for the REDY platform across multiple business groups, serving as the central resource for user enablement and rollout support.
• Facilitate engaging virtual and in-person sessions for operational teams, service staff, and other platform users, adapting content to varied audience needs.
• Assist pilot teams duri...