Job Description

Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization.

The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles.

As a qualified counsellor or psychotherapist, you'll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT). You’ll routinely assess cases for risk, follow strict safety protocols and escalates complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resi...