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GENERAL FUNCTION:


As first line of defense, this function assists with the development of strategies for outsourcing activities and manages assigned third party relationships for third party services that are utilized within a particular line of business or division. The role supports the achievement of Fifth Third Bank's objectives by addressing the full life-cycle of a third party relationship; including assistance with third party on-boarding, ongoing monitoring, and recertification. Assists with development and management of reporting that validates third party performance alignment with the stated guidelines and controls as outlined in contractual terms. Works in conjunction with impacted parties to resolve project or performance issues and ensures solution requirements are met. Tr...