Responsible for all the process in the application.
Ensure the continuity of the business by a strong relationship with the local helpdesk / support team, the infrastructure teams, and the Production Support teams
Manage the communication between the users and the technical / functional team
Manage the check points to ensure the quality of data
Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.
Make available the knowledge of the local activity by promoting and updating specific documentation
Take part in transversal initiatives
Identify improvement axis and lead the automation of manual checks/tasks
Propose transformation of existing processes both for the business or our production services activities
Should be a self starter, having passion for technolog...