Coordinate hospital-wide cancer patient visits and procedures to ensure smooth service and patient care.
Provide accurate information, handle inquiries, and assist all cancer patients and their family members at AHN.
Provide patients and family members with correct information regarding treatment costs, insurance claims, and other relevant details.
Coordinate cancer patient visits with the patient and other departments to ensure patients are well informed of their procedures and the expected processes for outpatient visits and admission visits are carried out.
Meet and greet patients upon their arrival for admission and procedures.
Ensure patient education information on cancer care and services is updated and well-coordinated throughout the hospital.
Maintain a list of all cancer care and services patient education information used throughout the hospital.