Position Overview
Administrative Functions
Ensure all team members adhere to the standard operating procedures and policies. Updating of team members attendance and temperature log sheet. Observe department’s standard operating procedures. To observe all measures in place. To work towards the company mission and vision, to meet customer satisfaction and exceed expectations each and every time for return patronage. Ensure that excellent service is provided to customers in a prompt, friendly and courteous manner Maintain the highest standard of service in order to provide customer satisfaction and the best possible customer experience Able to handle customer requests tactfully, including offering alternative solutions to customers when services requested are not available Always strive to meet and exceed customers’ expectations and satisfaction with prompt and reliable services. Handle dissatisfied custo...