Job Overview

Grade: L1

Location: Islamabad

Last date to apply: 26 April 2026

What is Specialist HLR & VAS Operations?

Are you an experienced HLR & VAS Operations professional with a passion for leveraging the latest digital technologies and Artificial Intelligence to optimize network performance and enhance customer experience? We are seeking a talented and proactive Specialist HLR & VAS Operations to join our dynamic team. In this intermediate-level role, you will be instrumental in bridging traditional network operations with cutting‑edge digital and AI‑driven solutions, contributing directly to our network's efficiency, reliability and future‑readiness.

Main responsibilities

Main tasks include day‑to‑day operation and maintenance of HLR & VAS network, customer complaints handling (corporate & commercial), configuration management, troubleshooting, interaction with internal and external stakeholders and vendor suppor...