Job Description

Job Title: DC Technical Support Specialist

Reports to: DC Technical Services Manager (Directly)

Director of Technical Services (Indirectly)

The DC Technical Support Specialist is responsible for the daily operations support and administration of computing infrastructure at the Distribution Centers (DC). This position will work independently to support the overall Infrastructure to include all Windows 11 desktops, WAN/LAN routing, Servers, Mobile PDT devices and telecommunications while reporting to the DC Technical Services Manager for other projects and support needs. Direct on-site support for all local DC Operations users; including new user account setups, IS requests, account/password administration and end-user network issues.

Primary Responsibilities:

• Responsible for the installation and configuration of all Infrastructure equipment in the Distribution Center utilizing documented guidelines and procedur...