Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M).
Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.
Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.
Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.
Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.
Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<...