Complete GTB cash and channel setups as a Maker in various bank systems such as FabOnline iBanking RCD and RCP etc.
Complete the complex set-up on LMS VAM EDDS in collaboration with Implementation Managers Product leads Product Sales and Client
Interact with clients for complex set-ups to obtain clarity on the complexity to ensure the set-ups are done right the 1st time.
High quality and efficient processing of new and maintenance requests in bank systems at minimal errors (first‑time‑right setup)
Systematically obtain signature verification from client services on all the maintenance requests received from the clients
Setup and maintain paper and electronic filing systems for records correspondence and other material
Ensure that all the original documents are sent to Group operations/Record Management Team twice a week for document scanning & archival process as per bank standards