At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

AI Business Consultant - AI Center of Excellence | Pune, India (Global Coverage)

What's the Role All About? 

 The AI Business Consultant, is a pivotal role within our Customer Services Automation AI Center of Excellence. As NICE scales AI adoption across its global enterprise customer base, this role serves as a core execution and insight engine within the AI Center of Excellence. You will work across regions to ensure AI solutions move beyond deployment into trusted, sustained, and value-generating usage.

This role is designed for experienced consultants who want to operate at the intersection of AI, contact center operations, and measurable b...