Purpose

The purpose of this role is to support the New Business Development department in achieving its targets by analysing data to identify trends, driving process improvements, and enhancing customer satisfaction through innovative solutions and insightful reporting. The role involves collaborating closely with internal teams and clients to ensure the efficient coordination and smooth running of the department, while providing practical and effective solutions to challenges. It also requires ensuring that escalations are resolved promptly with the appropriate level of expertise, maintaining high standards of quality assurance across all reports and documentation, and fostering strong stakeholder relationships through clear communication, timely feedback, and effective management of client queries.

Responsibilities Organize and coordinate meeting schedules for the new business development team on a weekly basis, including external and internal clients. Attend and coordinate ...