Coordinator will research which payments can be applied and what payments are distributed to the Specialist or Collector if the detail is not available and the customer cannot be reached.
Responsible to track, investigate and follow‑up on all outstanding unapplied customer adjustment memos from time of inception till closure (this process is complex and time consuming due to the research and follow up that goes into resolving each deduction or payment).
Responsible for balancing all cash receipts on a weekly and monthly basis.
Process unapplied cash/adjustments deletions as well as spreads via JDE or SAP general ledger journal entries.
Investigates and resolves unapplied cash payments for non‑AR trade payments (this process is done daily and can be complex; the bank must be called if there isn’t any information on the wire, research must be done with different personnel within Yaz...