Key Responsibilities

Depot Operations & Repair Excellence

Lead end-to-end depot repair operations, ensuring world-class quality, turnaround times, and cost efficiency across all repair lines.

Establish and enforce standardised repair processes, quality frameworks (e.g., ISO 9001, IPC standards), and KPI-driven performance management.

Manage workforce planning, technician training, and skills development to support evolving repair technologies.

Oversee inventory, spare parts management, and reverse logistics to optimise repair cycle times and reduce costs.

Ecosystem Development & Capability Expansion

Identify, evaluate, and onboard strategic partners, OEMs, component suppliers, and specialist repair vendors to extend the depot's repair capabilities into new product lines and technologies.

Build and maintain a robust partner ecosystem that enables multi-brand, multi-technology repair services (e.g., IT hardware, IoT ...