The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

• Identify new business opportunities to support SPX’s long-term growth.
• Plan, analyze data, coordinate cross-functional teams (Ops, Fleet, Tech, Finance) and ensure on-time delivery of key projects.
• Conduct market benchmarking, cost–benefit analysis, and define KPIs for project success.
• Track results, identify bottlenecks, and continuously refine operations to enhance efficiency, customer experience, and profitability.

• Bachelor’s deg...