Position Overview
Duties and Responsibilities:
Provide personalized and exceptional guest service at every given opportunityMeeting established up-selling and sales goalsWorks closely with the Food & Beverage Manager to ensure details are completed for all eventsCoordinates and prepares BEO’s for all functions booked by the Group Sales teamWorks with all outlets to finalize all details of functionBooks all outside activities and prepares appropriate paperwork for billing purposesAttends daily Operations and Function meetingsHandles all walk-ins and inquiriesIs on site for his/her co-coordinated eventsAssists with complaint resolutionAssists Servers, Bartenders, Porters and Bussers as required during peak timesMeets deadlines and quotes set by Food & Beverage ManagerEnsures all Guest-related problems are brought to the attention of the Food and Beverage Manager in a t...