Reporting to the General Manager of Customer Service MCC, the Aftermarket Business Manager MCC (SSPM) is responsible for the operation and overall financial performance of the MCC Customer Service Spare Parts Department (CM and MC) while delivering outstanding customer service. Responsible for managing inventory based on customer demand and cost targets, while overseeing that the stock at the MCC level that enables customer needs are met while also minimizing the costs associated with carrying excessive inventory. The ABM must have knowledge of stock-control systems so that they can effectively record and analyze the movement of parts. The ABM develops, interprets, and implements procedures, in accordance with Liebherr USA guidelines and policies. The ABM, with the GM of Customer Service are responsible for writing, reviewing, awarding, and negotiating contracts of various kinds for inventory items procured locally.
The Aftermarket Business Manager will be responsible to streaml...