Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This position is integral for individuals who are enthusiastic about social media and eager to enhance customer experience through effective communication and support. As a Spanish Speaking Social Media Support Advisor, you will play a key role in fostering positive interactions with our clients' Spanish-speaking audience.

Responsibilities

• Deliver outstanding support to Spanish-speaking customers via various social media channels, promptly addressing inquiries and resolving concerns.
• Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
• Engage with customers proactively to enhance their experience and satisfaction with the brand.
• Collaborate with marketing and content teams to ensure communications are consistent and aligned with the brand’s messaging.