Salary: circa €27,000, based on experience
Location: Hybrid – European Direct Market Office
Job Type: Full-time, Permanent

About the Role:

As a Customer Service Senior, you will be a key member of our client’s European Customer Service team, acting as a primary point of contact for customers across multiple business units. You will manage customer accounts, process and monitor orders end to end, and resolve enquiries and issues with a professional, solutions focused approach. In addition to delivering outstanding customer support, you will provide technical guidance and operational support to your local Customer Service team, contribute to continuous process improvements, and help ensure consistent, high quality service delivery across the region.

Key Duties and Responsibilities: