Spanish speaking Order Support Agent in Lisbon w/ Relocation bonus

As a Spanish-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type: On-site

Location: Lisbon, Portugal

Relocation bonus offered for those applying from outside Portugal

Responsibilities

• Handle customer inquiries related to order statuses, deliveries, and discrepancies.
• Ensure compliance with company policies and procedures in order processing.
• Resolve order-related issues such as cancellations, returns, and exchanges.
• Collaborate with internal teams to streamline order fulfillment processes.
• Maintain accurate records of customer ...