Position Overview
Mercier Consultancy Group is currently hiring Spanish-speaking Financial Customer Experts to join our team in Greece. This role presents an exciting opportunity to develop your career in financial services while enjoying a fully paid relocation to Greece.
Key Responsibilities
- Provide professional and efficient support to Spanish-speaking customers regarding financial products and services through multiple communication channels.
- Resolve customer inquiries and issues promptly while ensuring a high level of customer satisfaction.
- Maintain accurate and detailed customer records in the CRM system.
- Collaborate effectively with internal teams to ensure seamless customer experience and problem resolution.
- Stay updated with the latest financial industry trends, company products, and regulatory requirements.
Requirements
- Fluency in Spanish and good command of English, both written and spoken...