Mercier Consultancy is excited to offer a unique opportunity for a Spanish Speaking Fashion Customer Support Agent to join our dedicated team! In this vibrant role, you will provide exceptional support to our Spanish-speaking clients within the fashion industry, ensuring their inquiries and needs are met with expertise and enthusiasm.

As a Fashion Customer Support Agent, your primary responsibility will be to assist customers with product inquiries, order statuses, and styling advice related to our fashion offerings. Your passion for fashion and commitment to customer service will help create memorable experiences for our clients.

Responsibilities

• Engage with Spanish-speaking customers through phone, email, and chat to address their fashion inquiries
• Provide detailed information about products, collections, and promotions
• Assist customers with order management and returns
• Document customer interactions accurately in our CRM system...