Position Overview
Mercier Consultancy is excited to offer a position for a Spanish Speaking Customer Support Representative with (remote) work in Greece and paid relocation to Greece. This role is ideal for individuals who excel in customer service and wish to experience the rich culture and lifestyle of Greece while supporting Spanish-speaking clients.
Key Responsibilities
- Provide customer support to Spanish-speaking clients through phone, email, and chat.
- Respond promptly and professionally to inquiries regarding products, services, and company policies.
- Resolve customer complaints and issues efficiently, ensuring high customer satisfaction.
- Maintain accurate records of all customer interactions in the CRM system to facilitate continuous improvement.
- Collaborate with various departments to deliver comprehensive solutions and enhance customer experience.
- Stay updated on company products and industry developments to provide informed as...