Mercier Consultancy is excited to offer an excellent opportunity for a Spanish-Speaking Customer Service Representative to join our Client's Online Retail Department in Greece. In this vibrant role, you will provide exceptional support to our Spanish-speaking customers as they shop on our online retail platform.

Your fluency in Spanish will be essential as you assist clients with inquiries regarding products, order management, and any questions they may have about their shopping experience. You'll be instrumental in ensuring a seamless and satisfying customer journey, contributing to the success of our online retail services.

Responsibilities

• Deliver outstanding customer service in Spanish through various channels including phone, email, and chat
• Assist customers with inquiries related to products, order status, and online shopping policies
• Process orders, handle returns, and manage exchanges efficiently
• Collaborate with internal ...