Join a team where your client focus and problem‑solving skills make a daily impact. As a Client Service Representative in the Solution Center, you will act as a central point of contact for clients, ensuring prompt and high‑quality resolution of inquiries and technical issues. You’ll collaborate with partners, support clients on JPMorgan Access products, and help drive continuous improvement in client experience. Grow your skills in a dynamic environment that values teamwork, adaptability, and operational excellence.

Job Responsibilities

• Field incoming inquiries from client channels (phone, fax, email, mail) related to JPMorgan Access products.
• Provide log‑on assistance and basic browser troubleshooting.
• Resolve payments and money‑movement related inquiries and transactions.
• Adhere to policy, procedures, and standards governed by ISO, Risk, and Compliance.
• Ensure prompt resolution of all customer queries, delivering ...