Job Description

This is a multinational IT company known across various countries, specializing in digital transformation services. The company has a strong global presence with over 200,000 employees worldwide and partnerships with leading organizations.

Schedule: Shifting Schedule

Work Setup: Onsite

Location: Cebu City, Philippines

Responsibilities

• Handle customer inquiries via phone, email, and chat in Spanish and English.
• Assist patients with healthcare‑related concerns (billing, appointments, general inquiries).
• Troubleshoot and resolve customer issues.
• Ensure high customer satisfaction.
• Manage customer complaints professionally.
• Perform other related duties as assigned.

Qualifications

• Filipino National who can speak and write Spanish and English.
• Open for Foreign Nationals with a permanent visa in the Philippines.
• At...