Mercier Consultancy is seeking a dedicated Spanish Speaking Customer Service Representative for our Client's Logistics & Delivery Service Department. This position offers a unique opportunity to relocate to Greece and be part of a dynamic team managing customer support for logistics and delivery operations.

In this role, you will provide exceptional service to Spanish-speaking customers, assisting with inquiries related to shipping, delivery status, and problem resolution. Your communication skills and customer-oriented approach will be essential in ensuring smooth logistics processes and customer satisfaction.

Responsibilities

• Provide high-quality customer service in Spanish regarding logistics and delivery inquiries
• Assist customers with tracking shipments, delivery schedules, and resolving delivery issues
• Coordinate with internal teams and external partners to address customer concerns promptly
• Document all customer interaction...