Mercier Consultancy is excited to present an excellent opportunity for a Spanish Customer Service Representative to join our Client’s IT Support Helpdesk team in Greece. This role offers fully paid relocation to Greece, allowing you to be part of an international, dynamic environment while providing top-notch IT support.

As a Spanish-speaking IT Support Helpdesk Representative, you will assist customers with technical issues, troubleshoot software and hardware problems, and ensure timely resolution of IT-related inquiries. Your fluency in Spanish will enable you to communicate effectively with customers, delivering exceptional support and contributing to a superior customer experience.

Responsibilities

• Provide technical support and assistance to Spanish-speaking customers
• Troubleshoot IT hardware and software issues, including installation and configuration
• Document all customer interactions and technical issues accurately in the helpdesk tic...