Mercier Consultancy is looking for a motivated Spanish Customer Service Representative to join our team supporting a leading E-Commerce platform. This role is based in Greece with fully paid relocation assistance. As a key member of the customer service team, you will provide outstanding support to Spanish-speaking customers, ensuring their inquiries and issues are resolved efficiently and professionally.

This is an excellent opportunity for individuals with strong communication skills and a passion for e-commerce to grow their career while experiencing life in Greece.

Responsibilities

• Provide excellent customer service to Spanish-speaking clients.
• Assist customers with orders, payments, shipping inquiries, and returns.
• Resolve customer issues promptly and professionally.
• Maintain accurate records of customer interactions in CRM systems.
• Collaborate with internal teams to improve service delivery.
• Participate in ongoin...