Position Overview
About the Role
We are looking for confident and professional Spanish Call Center Representatives to join our growing team. These individuals will engage with customers across a variety of campaigns and support overall business operations through highβquality communication and service delivery.
Key Responsibilities
- Professionally handle customer interactions across multiple communication channels
- Provide assistance, information, and support to customers when required
- Accurately capture and maintain customer information and records
- Deliver a professional and positive customer experience
- Meet quality, productivity, and performance standards
- Follow company procedures, systems, and campaign processes
- Work effectively within a team environment while maintaining individual performance
Qualifications
- Grade 12 / National Senior Certificate (or equivalent) <...