Spa Receptionist is responsible for providing uncompromising level of guest service as it pertains to greeting, checking in/out guests, explanation of services, scheduling spa services, and knowledge of retail inventory and retail sales.

Role and Responsibilities: (Includes but is not limited to the following)

• Consistently offer the highest level of personalized service while maintaining a positive, engaging, helpful and professional attitude with all guests and team members.
• Communicate and describe in an articulate manner the spa offerings and their benefits. Ability to compare and contrast the different services on the menu and recommend treatments that fit the guests’ needs.
• Possess professional telephone etiquette for booking appointments, handling guests’ requests, and guests’ questions.
• Proficient computer skills that will ensure reservations will be made in a timely, efficient and error free m...