SUMMARY:
Boutique Hotel in Morningside, Durban is looking for a Spa Manager. The Spa Manager curates an elite wellness sanctuary , focusing on bespoke guest journeys, absolute privacy, financial excellence , and strict brand alignment. POSITION INFO:
Duties: Conduct treatments and therapies
Recommend wellness products            
Maintain treatment rooms       
Ensure guest comfort                 
Execute meticulous, unhurried, custom-tailored treatments.
Anticipate guest preferences using data from the CRM profile before arrival.
Serve as an expert wellness advisor, prescribing personalized home care regimes.
Maintain pristine room aesthetics aligned with luxury sensory branding (scent, lighting, sound).
Oversee the end-to-end luxury guest journey, ensuring zero friction points.
Direct the financial strategy, maximizing yield per treatment ...