Main Duties

Administration
- Assist in developing menus that align with outlet operations, market demands, and business goals.
- In the absence of the Pastry Chef, conduct pre-shift briefings and regular communication meetings, ensuring they are effective and held as needed.
- Help maintain and utilize employee communication channels such as notice boards, logbooks, and handover reports.
- Assist in conducting regular departmental briefings and meetings, ensuring their effectiveness.
- Support the preparation and updating of individual Departmental Operations Manuals.

Customer Service
- Ensure all culinary employees deliver the brand promise and provide exceptional guest service at all times.
- Handle guest and internal customer complaints and inquiries courteously and efficiently, ensuring satisfactory resolution.
- Provide courteous and professional service at all times.
- Maintain positive interactions with guests and colleagues, fo...