Job Description
Insight Global is seeking a senior-level Mobile Device Management (MDM) professional with deep expertise in SOTI and large-scale rugged mobility environments. This individual will serve as both a technical leader and a hands-on support resource, responsible for managing and supporting a SOTI MDM environment across 10,000+ rugged Android devices. On a day-to-day basis, they will configure and maintain device groups, application deployments, and policy structures across multiple user and device profiles, while troubleshooting device, application, and connectivity issues remotely with field-based employees such as drivers and warehouse staff. They will partner closely with operations teams to ensure uptime and device reliability, provide mentorship and technical guidance to junior team members, and contribute to ongoing improvements focused on optimization and scalability of the device ecosystem. Additionally, they will assist with device lifecycle management, including...