Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
Be accountable for securing the “technical win” by unblocking technical challenges.
Interact with customers daily to understand their needs and design solutions to better serve them.
Design and develop “Scopes of Work” by breaking down customer challenges into a project plan.
Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage.
Work with AEs and PMs to identify customer-specific feature requests.
Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team...