Job Description

At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best‑in‑class AI, data, and transformative cloud technologies.

We’re leading the charge against outdated contact center solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward‑thinking businesses.

As a Senior Solutions Consultant you’ll be at the forefront of transforming how leading brands leverage Zendesk’s AI‑powered platform. As a trusted advisor and technical thought leader, you’ll take the lead in navigating complex customer challenges, delivering innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you’ll a...