Provide second- line expertise to (Pre-) Sales, Professional Services (PS) , Support, and CSM — serving as the go-to escalation point across all customer- facing functions
Support complex and strategic sales cycles with technical deep- dives , advanced demonstrations , and proof-of-concept design
Design, build , and maintain Python scripts and AI- powered tools to build business cases , accelerate pre- sales activities , and demonstrate advanced product capabilities
Develop prototypes and proof-of-concept modules for new product functionalities in close collaboration with Product Management
Spar with Product Management on roadmap topics , solution design, and feature specifications — and actively test new releases with structured feedback
Build and lead product- specific expert communities to grow capability across other departments
Ensure professional handover from the sales phase to delivery , including knowledge transf...