A solutions engineer at Falkonry, acts as a tech expert on the pre-sales team, explaining the ins and outs of technology to customers and making sure the technology is deployed to perform its intended functions. A solutions engineer acts as a liaison between the sales team and the product developers, turning complex technical ideas into understandable and attractive solutions. Solutions engineers have a strong technical understanding of key products paired with an empathetic, customer-minded attitude.

Some examples of tasks that solutions engineers work on include:

• Customization
• Presentation and Training
• Design and maintain data models, dashboards, and reports

Responsibilities

Solutions engineers develop custom solutions for clients, streamline processes, and enhance tech infrastructure to support business objectives. Responsibilities include: