Solution Architect III - Customer Marketing

About the job Solution Architect III - Customer Marketing

• Degree in Information Systems / B Sc Computer Science (or similar) essential.

Knowledge and Skills

• 7 - 10 years working experience within the IT industry.
• 5+ years experience with customer marketing, customer interactions, customer analytics and digital omnichannel solutions.
• 5 years retail industry experience with an understanding of retail business processes.
• 5+ years experience in architecting IT Technology programs with a detailed understanding of Customer Marketing Frameworks.
• 5+ years experience with Customer Experience (CX) relating to Digital Channels (web, mobile, WhatsApp, USSD), CRMs, Customer Identity, Customer analytics systems.
• 5+ years experience with all aspects of IT projects from business analysis, architectures, system analysis and design through develop...