Job Title: Customer Relationship Manager
Location: Jaipur
Job Type: Full-time
Job Summary:
We're looking for a skilled Customer Relationship Manager to maintain relationships with our clients, ensure timely documentation and payment recovery, and drive business growth. The ideal candidate will have excellent communication and written skills in English.
Key Responsibilities:
Client Relationship Management
1. Follow company processes and timely communicate the progress of the projects with our client
2. ⁠timely collect and prepare project related documentation required for smooth and timely execution of the projects
3. Build and maintain strong relationships with key decision-makers at client organizations.
4. Identify and address client concerns, resolving issues promptly and professionally.
Payment Recovery and Management
1. Manage and track client payments, ensuring timely recovery and minimizing outstanding ba...