Be the technical support point of contact for our key accounts.
Solve and answer technical questions about our platform (emails, phone calls…).
Test future features that will be deployed (functional & non-regression).
Document and optimize resolution of recurring issues (critical thinking).
Report directly to the Daxium Middle East Head of IT.
Requirements
Degree Bachelor’s degree in an IT related field (IT, Digital, Data…).
Hard Skills Proficiency in MS Excel (pivot, macros, formulas); Ability to create presentations (MS PowerPoint); Basic knowledge of JavaScript is a plus; Basic knowledge of MS Power BI is a plus.
Soft Skills Ability to meet deadlines; Not afraid to pick up the phone; High organization skills and attention to detail; Great team player who can also take ownership of tasks; Challenge the status quo.