Implementation Manager Responsibilities

With a specific focus on product implementations, hires, monitors, and develops all resources

Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development

Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback

Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes

Creates and maintains a culture of exceptional client care, team synergy, learning, and growth

Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission

Oversees the development and deployment of programs or systems, coordinating all of the parti...