With a specific focus on product implementations, hires, monitors, and develops all resources
Oversees individual performance goals and ensures appropriate assessments of delivery versus the stated goals, general performance, alignment with the JANA Values and Way, and development
Conducts monthly 1-1s and quarterly and year-end reviews for direct reports, including fostering an environment of constructive feedback
Manages and grows a strong team by fostering day-to-day working relationships with their to ensure alignment and successful client outcomes
Creates and maintains a culture of exceptional client care, team synergy, learning, and growth
Leads by example and inspires the JANA team in a positive, high-performance way, demonstrating a passion for our Culture, our People, and our Mission
Oversees the development and deployment of programs or systems, ...