Position Overview
Responsibilities
Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely mannerAnalyze problems and identify solutions to customer issuesProvide accurate response to customers in a timely mannerProvide demo applications and code examplesOngoing enhancement and support of the web SDK demo applicationDocument solutions in the form of knowledge base, white papers & examples Requirements
BS in Computer Science, engineering or relevant prior work experienceExperience in developing website and web-based applicationsExperience with technologies: NodeJs, Babel, SASS, Gulp, Webpack, MochaGood troubleshooting and analytical skills.Experience with web troubleshooting tools such as Chrome Developer Tools is a plusGood customer communication skill...