**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Principal (Genesys Cloud) within PNC's Treasury Solutions organization, you will be based in Pittsburgh, PA.

The Software Engineer Principal (Genesys Cloud) is responsible for the design, development, configuration, and support of Genesys Cloud CX (CCaaS) solutions supporting Treasury Management contact center capabilities. This role partners with business, architecture, and engineering teams to deliver scalable, secure, and high-performing omni-channel customer engagement solutions.

Requirements:
• Genesys Cloud certifications (e.g., Architect, Professional, Outbo...