Join a new team and make a huge difference for Amazon, our sellers, and our supply chain. We are the team that deals with the exceptions to the exceptions in a complex process, saving Amazon and our sellers many millions of dollars.

The FBA Defects Prevention team within Fulfillment By Amazon is responsible for identifying and preventing defects in the FBA Supply Chain. We work across sellers, fulfilment technology, robotics and carriers to detect, root cause, gather evidence and ultimately prevent issues in the supply chain.

As you can imagine, Amazon's inbound supply chain are incredibly complex and highly scaled. While most people marvel at the efficiency with which the inbound processes handle most shipments, we are the team that deals with the exception - when things go wrong, we're the ones engaged to root cause and identify the problems.

Examples of defects include sellers sending in the wrong item, failing to label or mislabeling packages, sending sh...