Job Description

The Softlines Associate is responsible for enhancing the experience of Members and driving sales, providing courteous and proactive support to Members by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to members to shop.

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:
• Takes ownership for enhancing the Member experience in the store and at every touchpoint. Provides the highest degree of Member service by making the Member the first priority. Demonstrates the right behaviors in the selling process and takes ownership for identifying needs and recommending appropriate solutions
• Versed in the benefits of Shop Your Way, credit and leasing, warranty and protection plans
• Greets any Members in a professional and engaging manner demonstrating a Member First experience and supporting local execution of SYW related initiatives
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