Step into a pivotal role as the Bilingual Accounts Receivable Supervisor at Softchoice. Lead a dynamic team focused on enhancing collections practices and developing customer relationships.
In this management position, you will oversee AR operations, ensuring adherence to collection policies while driving team performance through effective KPI monitoring. Your bilingual proficiency will be vital in communicating with diverse stakeholders and addressing complex receivables. Cultivating a collaborative environment, you will take ownership of collection targets and ensure timely payments across a designated portfolio.
Key Responsibilities:
• Champion and enforce account collection policies
• Mentor AR team to drive collection efficacy
• Manage customer accounts and monitor payment behaviors
• Oversee training for continuous improvement in collections
• Address escalations related to complex customer situations
Requirements:
• 5+ years experience in AR or collect...