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ROLE

Soft Services Manager

HOURS: 40 hours per week

LOCATION: The Shard, London

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Soft Services Manager who reports directly to the Senior Operation Manager and oversees the delivery of contract soft services. These services include access control, helpdesk, Soft services, etc.

Role And Responsibilities

• Ensure all soft services are delivered in line with agreed processes, carrying out regular audits and updates with support from the QHSE Manager.
• Manage all directly employed personnel, ensuring HR and learning and development practices are followed.
• Monitor the CAFM system to confirm compliance with KPIs and ensure effective workfo...