LOCATION: Gyle Shopping Centre

SHIFT PATTERN: Monday to Friday with occasional weekeneds depending on business needs

SALARY: £46,000 per annum

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help!

ROLE OVERVIEW AND PURPOSE 

The Soft Services Manager is responsible for the successful delivery of all soft services at Gyle, including security, internal and external cleaning, landscaping and trolley management. 

This is a contract‑leadership role with responsibility for service performance, compliance, standards, and client satisfaction across the entire estate. The postholder will provide visible, decisive leadership, maintain absolute control of operational detail, and continuously evolve the service to meet changing client and customer expectations. 

The postholder maintains clear oversight of service delive...